Privacy policy
Privacy Policy
Last updated: September 17, 2025
AMARYLLIS HANDMADE LTD operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Our Services are powered by Shopify, which enables us to provide a secure and reliable shopping experience.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services. By accessing or using the Services, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
We may collect the following types of information:
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Contact details: name, billing/shipping address, phone number, email address.
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Financial information: payment details, transaction history, payment confirmation.
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Account details: username, password, preferences.
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Transaction history: items purchased, returned, exchanged, or canceled.
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Communications: messages and inquiries sent to us.
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Device & usage information: IP address, browser details, cookies, and how you interact with our store.
How We Collect Information
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Directly from you: when you create an account, make a purchase, or contact us.
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Automatically: via cookies, analytics tools, and browsing activity.
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Through service providers: such as Shopify, payment processors, or shipping partners.
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From third-party partners: including advertising or marketing providers.
How We Use Your Information
We may use your personal information for the following purposes:
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Order fulfillment: to process payments, deliver products, and manage returns.
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Customer support: to respond to inquiries and provide after-sales service.
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Marketing: to send promotional offers and show relevant advertising.
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Security and fraud prevention: to protect against unauthorized transactions.
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Legal compliance: to meet regulatory obligations and respond to legal requests.
Sharing of Information
We may share your personal information with:
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Shopify (our e-commerce provider).
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Payment processors (e.g., Stripe, PayPal).
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Shipping and logistics providers.
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Business partners and marketing providers (for advertising purposes).
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Authorities when required by law.
Relationship with Shopify
Our store is hosted by Shopify. Shopify may collect and process personal information as part of providing services to us and other merchants. You can review Shopify’s privacy practices here:
Children’s Data
Our Services are not directed to children under 16. We do not knowingly collect data from minors.
Security and Data Retention
While no system is 100% secure, we implement safeguards to protect your personal information. We retain information as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Your Rights
Depending on where you live, you may have the right to:
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Access the information we hold about you.
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Request correction or deletion of your data.
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Request a copy of your data in portable format.
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Opt-out of targeted advertising and marketing communications.
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Withdraw consent where processing is based on consent.
To exercise your rights, contact us at the details below.
International Transfers
Your information may be transferred and processed outside your country of residence, including the UK and EEA. Where required, we rely on legal safeguards such as Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date.
Contact
AMARYLLIS HANDMADE LTD
Company number: 16718587
Registered office: Suite XXXX, 5 Brayford Square, London, United Kingdom, E1 0SG
Email: nasrinnezamzadeh@gmail.com
For any questions or to exercise your privacy rights, please contact us.